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Efficient and Convenient Channel
Banking with the most ease and attentive service
More customer touch points and services to empower you to smartly manage your finances
BenefitsHow to Apply
  • Debit Card Free domestic and overseas ATM cash withdrawal/enquiry*
  • Citibank Online/Citi Mobile Access your account wherever and whenever with fee waiver for local fund transfer**
  • Citibank 24-Hour Service Hotline 400-821-1880 / 800-830-1880 (For land lines within mainland China)
  • Branch/ATM NetworkHigh-tech branches offer you an unparallel digital experience
  • Citi AlertsAccount transaction immediate notification
  • Citifax BankingConvenient banking transaction upon one-time enrollment (Nation-wide fax number (8621)2896-3663)

    *Get cash and balance enquiries at all ATMs under China Union Pay (CUP network). No fees will be charged on any withdrawal or enquiry at any ATM under the CUP network from now till 31 December, 2015. Not applicable to fee levies by overseas ATMs outside the Citibank and CUP networks. Please refer to the notice on the ATM screen.
    **Valid till 31 December, 2015.
Citibank Notice Deposit