Citibank Privacy
Learn more about our Privacy Policy
Welcome to Citibank's website. This section explains our policy regarding any personal information you might supply to us when you visit this site. Our goal is to protect your information on the Internet in the same way that we protect it in all the other ways we interact with you: in branches, at ATMs, and on the phone.
Privacy at Citi
Our goal is to maintain your trust and confidence when handling personal information about you.
You have choices:
As a Citi customer, you have the opportunity to make choices. As you consider this, we encourage you to make choices that enable us to provide you with quality products and services that help you meet your financial needs and objectives.
Security of Personal Information:
The security of personal information about you is our priority. We protect this information by maintaining physical, electronic, and procedural safeguards that meet applicable law. We train our employees in the proper handling of personal information. When we use other companies to provide services for us, we require them to protect the confidentiality of personal information they receive.Please also read Citibank's Internet Privacy Policy, which outlines our privacy policy for our Internet site users.
Citibank's Internet Privacy Policy
While information is the cornerstone of our ability to provide superior service, our most important asset is our customers' trust. Keeping customer information secure, and using it only as our customers would want us to, is a top priority for all of us at Citigroup. Here then, is our promise to our individual customers:
1. You can visit this site and find out about our products and services, read our corporate reports, check on career opportunities, or use other value-added services without giving us any information about you.
2. If you do provide personal information, refer to the " Citi Privacy Theme. "
Special Attention
In order to provide better service or to address security hazards, we will occasionally use a cookie"*. A cookie is a small piece of information which a website stores on your Web browser on your PC and can later retrieve. The cookie cannot be read by a website other than the one that set the cookie. We use cookies for a number of administrative purposes; for example, to store your preferences for certain kinds of information or to store a password so that you do not have to input it every time you visit our site. Most cookies last only through a single session, or visit to our site. None will contain information that will enable anyone to contact you via telephone, e-mail, or any other means. You can set up your Web browser to inform you when cookies are set or to prevent cookies from being set.
Your browser software may contain a feature, which is intended to notify you of the cookie policies of the various websites you visit. For example, the Microsoft Internet Explorer 6 browser software contained in Microsoft Windows XP contains a version of such a cookie-filtering device, commonly known as P3P. To learn more about P3P and how it may affect your online experience go to www.w3.org/P3P. Citibank has attempted to make citibank.com.XX compatible with the P3P privacy-filtering tool. However, P3P is still an evolving standard and therefore, we are not responsible for any problems you may experience when using a P3P filter, or any discrepancies between the machine-coded statements of our privacy policy which are read by the P3P tool and the human readable policy which you see here and in the Citi Privacy Theme. This Online Data Policy and the Citi Privacy Theme are the controlling documents to which you should refer if you have questions about Citibank's privacy policies.
Information About Cookies
Cookies facilitate certain features that can make the surfing experience more convenient and valuable for Web users.
A "cookie" is a small piece of information, which a web server can store on your web browser. This is useful for having your browser remember some specific information, which the web server can later retrieve. As you browse the web, some cookies are "set" on your Web browser. When you quit your browser, some cookies are stored in your computer's memory in a cookie file, while some expire, or disappear. All cookies have expiration dates. The cookie is set on a particular browser on a particular computer, so when you use a different computer, the cookie will not exist.
Cookies are used, for example, when a browser stores your password to a particular site so that you do not have to input it every time you visit. Cookies are also used to store preferences you express for information that is then aggregated and presented to you. Instances where cookies are most commonly used include:
Ordering Online
Online ordering systems can use cookies that remember what a person wants to buy. Cookies enable users to keep browsing and adding to their "shopping cart". They can even end a browser session, come back, and still have the same items in their cart from the last session, if they choose to.
Registering Online
If you decide to register for an informational site, such as a newspaper, periodical or an interest group site, or even a chat group or on-line community, so that you can use it on a regular basis, you will likely be asked to supply some information about yourself. Often cookies are used so that you do not have to identify yourself every time you re-enter the site.
Site Personalization
Cookies allow users to indicate what types of information they are interested in receiving when they visit a particular site. Users can then view only what they are interested in and not waste time with news or information of no interest to them
Web Site Tracking
Tracking allows site owners to find out what pages visitors link to, and interpret or infer what is interesting to them. This helps the owners of sites to keep their content fresh and relevant.
Targeted Marketing
Cookies can be used to build a profile of where on a particular site you visit. This information is then used to target advertising that might be of interest to you. Some sites use cookies to "remember" which advertisements were sent to you, so that you do not see the same ones again.
Security Cookies
Cannot be used to obtain data from your hard drive, get your e-mail address or steal sensitive or personal information about you. The only way that any private information could be part of your cookie file would be if you personally gave that information to a Web server. Also, each cookie can only be read by the server that set it, so strange servers cannot view or steal the information in a cookie that you have previously accepted.
Note also that computer viruses are not passed through the setting or use of cookies.
As a visitor, if you want to disallow the cookies, you can do so on your Web browser.
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